by Flexiata

Account Deletion Request

We're sorry to see you go! This page allows you to request the deletion of your 99Plus account and associated data. Please review the information below before submitting your request.

What to Expect

Once you submit this form, our team will process your account deletion request within 30 days. During this time:

Step-by-Step Process

  1. Fill out the form below with your account information
  2. Verify your identity by entering your password
  3. Select your reason for deletion (optional but helpful)
  4. Confirm your understanding of the permanent nature of this action
  5. Submit your request

Need Help?

If you have any questions or need assistance with your account deletion request, please contact our support team:

  • Email: hi@99plus.lk
  • Phone: 076 836 8277
  • Address: Kottawa, Colombo, Sri Lanka

Data Retention Policy

After your account is deleted, we may retain certain information for legal and business purposes for a limited time, as outlined in our Privacy Policy. This information will be anonymized and will not be personally identifiable.

For more information about how we handle your data, please refer to our Privacy Policy.