1. Introduction
At 99Plus, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of 99Plus.
2. Information We Collect
We collect several types of information from and about users of our platform, including:
- Personal Information: Name, email address, phone number, and address.
- Account Information: Username, password, and profile information.
- Usage Data: Pages visited, time and date of visits, and time spent on pages.
- Device Information: IP address, operating system, and browser type.
- Educational Information: Educational background, test scores, and platform progress.
3. How We Use Your Information
- To provide and maintain our platform.
- To notify you about changes to our platform or services.
- To allow participation in interactive features.
- To provide customer support and respond to inquiries.
- To improve our platform through analysis and feedback.
- To monitor and enhance performance and detect technical issues.
- To personalize content and offerings.
4. Sharing Your Information
- Service Providers: Vendors performing services for us.
- Business Transfers: In mergers or acquisitions.
- Legal Requirements: As required by law or authorities.
- With Your Consent: When directed or permitted by you.
5. Data Security
We implement security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, your rights may include:
- Access to your personal information.
- Correction of inaccuracies.
- Request deletion of your information.
- Withdraw consent at any time.
- Request data portability.
7. Children's Privacy
Our platform is not intended for children under 13. We do not knowingly collect information from children under 13. Please contact us if you believe a child has shared personal information with us.
8. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with a revised "Last updated" date. Please review periodically.
9. Contact Us
If you have questions about this Privacy Policy, contact us:
- Email: hi@99plus.lk
- Phone: 076 836 8277
- Address: Kottawa, Colombo, Sri Lanka